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FREQUENTLY ASKED QUESTIONS

Your Help Center

 

WHICH PAYMENT METHODS DO YOU ACCEPT?

we accept , cash app, Zelle, Venmo, PayPal and credit cards

WHEN WE INSTALL THE TENTS?

we install 3 days before and pickup one day after !

OUR POLICY


There will be  no return on deposits for orders cancelled within 30 days of the event.   Customer shall use all property in a careful and proper manner, shall comply with all applicable laws and regulations, and shall return the property in the same condition and good repair as when received. Customer hereby assumes all risk of loss and damage to the property from any cause whatsoever.  Customer acknowledges that the rental property is of a size, design and capacity selected by customer, and that M.P.P.&E.R, L.L.C. has not made and does not make any representation, warranty, or covenant, express or implied, with respect to the condition, quality, durability or suitability of the property.  All equipment is to be knocked down and stacked for pickup.  In the event rental property is not returned, or is returned in a broken or otherwise damaged condition, customer will be charged at cost price thereof, and shall be due and payable upon billing in addition to the rental charge.   Customer shall not deliver possessions of the rental property to any individual(s) other than M.P.P.&E.R,L.L.C.'s employees.   Customer shall be responsible for having a guardian responsible to watch and take care of children playing on the moonbounces. Customer is responsible for any required permits by the City.  Liability Release. Indemnification: Lessee assumes liability for, and shall indemnify, defend and hold harmless lessor, its agents, employees, officers, and assigns from and against, any and all liabilities, obligations, losses, demands, damages, injuries (including, but not limited to, bodily injury, illness and death), claims, penalties, suits, actions, costs and expenses, including attorneys fee, of whatsoever kind and nature, relating to or arising out of the use, condition (including, but not limited to latent and other defects and whether or not discoverable by lessee or lessor), operation ownership, selection, delivery, leasing, or return of the equipment, regardless of where, how, and by whom operated, or any failure on the part of lessee to perform or comply with the conditions of this lease. Without limiting the generality of the foregoing, lessee shall, at its own cost and expense, defend lessor against all claims, suits or proceedings commenced by anyone in which lessor is named as a party for which lessor is alleged to be liable or responsible as a result of or arising out of the equipment, or any alleged act or ommission by lessor, and lessee shall be liable and responsible for all costs, expenses, and attorney's fees incurred in the defense and/or settlement, judgment, or other resolution thereof. In the event any such is commenced naming lessor as a party. Lessor may, in its sole discretion, elect to defend said action on its own behalf with counsel of its choice, and lessee shall be liable for and reimburse lessee for all costs, expenses, and attorney's fees incurred by lessor in such defense. Purpose of this Clause: The indemnities and assumptions of the liabilities and obligations herein provided for shall continue in full force and effect notwithstanding the expiration or other termination of the lease.